Monday, December 22, 2008

Roll with the punches, tomorrow is another day...

time for me to put my 2 cents in on the Great Expectations debate.

i believe when this comment was made, it was in reference to how overly prepared our small town realtors were (if you missed it, scroll down to see just how hard kansas blows). i think if he had actually been there, i would imagine he'd agree all the merriam-webster's dictionaries printed, shipped and sold in southwest kansas doNOT contain the word ex·pec·ta·tion...and certainly not with the word HIGH preceding it.

i may be a little bias towards my hunny, but i whole-heartingly agree with her. companies are created and run on the sole fact that they are providing a service/product which people will buy. when we pay money, we EXPECT to receive a service/product we are happy with. when we pull up to whataburger at 2 am and order a chicken sandwich, we EXPECT there to be chicken in the actual sandwich (a little inside story). we understand it's a different lifestyle in southwest kansas and we'll make the best of it or give it hell trying but a all of our troubles outlined in her blog happen right here were we currently call home.

these days it seems like people have lost the will to provide something they can respect. i understand labor base work is a tough business and since my dad has been in it his whole life, i understand what it takes (which is why i optioned out of that business and decided college was a better fit for me...i may have half of my father's genes, but when it comes to the household vision for building, i think jesus pena left out a few of the DNA codes i needed). my father's motto is "if you're going to do something, you might as well do it right the first time"...i think i read that on mr. leon's card, but then again it's not surprising he's part of the same generation my father came from.

call it alien's intuition (stayed tuned for future post and i just may convince you), but i think i spotted a bad egg in the cleaning lady when she mentioned a deep-cleaning is $180, but then preceed to asked every 30 seconds "do you want that cleaned?". maybe i missed something but i thought the whole point for the increase from a $60 regular cleaning to a $180 deep-cleaning is that you have to clean EVERYTHING the first time and then just come back and touch up from that point forward. apparently deep-clean these days means to leave dust where it falls when you clean a ceiling fan, don't clean base boards your customer specifically ask you to do, don’t clean the wood floors ANYWHERE in the house, don't wipe down cabinets/windows/window panes, just mop the floor and not scrub the spots in the tile and oh, the customer moved the bed so she could clean behind it...but i guess she decided against it. RIDICULOUS...i'm not sure if this was her first deep-cleaning she's ever done, but i would advise her not to do it again and if she does, she should call it what it really is...a $120 rip off of a regular cleaning.


and to my beautiful green eyed girl, MY LIST IS ALMOST CHECKED OFF!!! =P

1 comment:

Dana said...

i don't think just *thinking* about what's on your list counts as almost being done. but good try, babe :-)